Privacy Policy

1. Information We Collect

When you use our ordering services, we collect information that helps us fulfill your orders and deliver them to your doorstep. This includes:

• **Personal Identifiers**: Your name and contact phone number.
• **Location Data**: Delivery address coordinates (latitude and longitude) provided via GPS when checking out to verify order distance constraints.
• **Transaction Details**: Items ordered, order amounts, and payment/redemption history of loyalty coins.

2. How We Use Your Information

We use the collected data in the following ways:

• To confirm, prepare, and deliver your food and beverage orders.
• To manage your loyalty account balance (10% cashback in loyalty coins on orders above ₹100).
• To send order status update alerts (e.g. accepted, out for delivery, cancelled) via push notifications.
• To detect and prevent delivery fraud or location mismatches.

3. Data Caching & Security

To maintain session continuity in our Flutter mobile application, your profile data (name, mobile number, coin balance) is cached locally on your device via shared storage. Database transmissions are encrypted in transit.

4. Third-Party Services

We utilize reliable third-party infrastructure providers to run our services:

• **Supabase**: For database backend cloud storage.
• **Firebase Cloud Messaging (FCM)**: For background/closed status notification alerts.

5. Data Deletion & Your Rights

You have the right to request deletion of your account and personal information. You can request deletion of all cached and database profiles at any time.

To request account deletion, please visit our public **Data Deletion Request Page** and enter your registered phone number, or contact us via email.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: